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TERMS & CONDITIONS

TERMS & CONDITIONS

  1. The Western Bulldogs Football Club may from time to time where reasonably necessary vary the terms and conditions of Western Bulldogs Football Club Membership. The Western Bulldogs Football Club will communicate any change to its membership terms and conditions via the Western Bulldogs Football Club website. Members will have no claim against the Western Bulldogs Football Club by reason of any change to its membership terms and conditions.
  2. PERSONAL DETAILS It is the responsibility of the member to notify the Western Bulldogs should their details change, including the issuing or withdrawal of concession status, member contact details or any relevant information that could affect their membership with the Western Bulldogs.
  3. MEMBERSHIP: A NON-TRANSFERABLE PRODUCT The Western Bulldogs membership card is issued for personal use only and remains the property of the Western Bulldogs. Membership cards may not be sold, exploited for commercial use, or used for promotional purposes or campaigns without the express written permission of the Western Bulldogs.
  4. LOST / STOLEN MEMBERSHIP CARDS Should a membership card be misplaced or stolen a replacement fee of $10 is payable prior to the reprinting and sending of the replacement membership card. To arrange for a membership card to be reprinted and barcode number cancelled, please contact Membership Services on 1300 46 36 47. Please note that membership cards cannot be replaced on match day.
  5. REPLACEMENT GAMES Home Game, Long Distance and 3 Game season members unable to attend Western Bulldogs interstate and Ballarat home games may attend replacement game (or games) as designated by the Club. Access to replacements games is general admission only and any member with a reserved seat membership will not have access to their seat for the replacement game. Please see westernbulldogs.com.au or the weekly e-newsletter for more details regarding which match has been selected by the Club as the replacement game/s.
  6. GENERAL ADMISSION ACCESS TO MATCHES Access to matches is not guaranteed. Access is subject to capacity and you are encouraged to reserve a seat in order to guarantee entry, particularly at high demand matches. Members will be required to pay additional fees and charges when reserving a seat. Access may be gained to unreserved seating on a first-come first served basis subject to availability and Members can upgrade to a reserved seat at the venue for an additional fee subject to availability. Matches will be categorised by anticipated demand to give you indication on how to best access the game with your membership. Please see westernbulldogs.com.au for details regarding match categories and how to obtain reserved seating. The Western Bulldogs do not guarantee that tickets will be available to all members all matches.
  7. JUNIOR POLICY Juniors under the age of six as at January 1, are able to enter the venue free of charge, however they must not occupy a seat where seats are at a premium. Juniors over the age of six as at January 1 and under the age of fifteen as at January 1 will be required to obtain a Junior membership.
  8. CONCESSION POLICY In order to apply for a concession membership, you will be required to provide photocopy evidence of your concession status. Valid concession types include a stamped, receipted 2018 enrolment form from an appropriate educational institution or a 2018 student card, clearly identifying the member as a full-time student for the entire season, aged, single parent or disability pension card, veteran affairs card and TPI. All other concession types, including Health Care Cards, are not an accepted form of concession for membership. As a student you are able to defer your payment until March 31, 2018, when you have your concession documentation. If you choose to do this, you will be unable to utilise any of your membership benefits until payment is made. Please contact Membership Services should you wish to defer payment. Students who choose to renew their membership at the Adult rate will be required to lodge their student discount refund request by close of business on May 1, 2018. Refund requests received after this time will not be accepted.
    Accepted for Season 2018: Student cards and Pension cards
    Not Accepted 2018: Secondary or Tertiary Student Card Health Care Cards Aged Pension Senior Cards Single Parent Pension New Start
  9. YOUTH POLICY Youths over the age of fifteen as at January 1 and under the age of eighteen as at January 1 will be eligible for a Youth membership.
  10. FAMILY MEMBERSHIP A standard family membership is inclusive of two adults and two juniors (as per junior policy), two adults and two youths (as per youth policy) or two adults, one youth and one junior. Additional juniors or youths can be added onto this package at a reduced cost.
  11. LONG DISTANCE DISCOUNT Western Bulldogs members living in excess of 120km from Etihad Stadium are eligible for a Long Distance membership. When applying for the discount for the first time, you will need to supply proof of residency (for example, copy of your rates notice, gas bill, etc) to establish the authenticity of your address and application. PO Boxes without supporting documentation will not be accepted. Long Distance members not living in Victoria are entitled to a free ticket to one game in their state. In order to claim this ticket the member must contact Western Bulldogs Membership Services on 1300 46 36 47 should they wish to attend a Western Bulldogs game in their state. Ticket orders must be placed by members six weeks prior to the game.

TERMS AND CONDITIONS PAGE 2

12. RESERVED SEAT PACKAGES Current reserved seat ticket holders will be required to renew their membership prior to 5pm, Friday 8 December, 2017 in order to maintain their reserved seat package. After this date all reserved seats that have not been renewed will be released for general sale and the Club cannot guarantee that same reserved seat can be allocated as per previous years. Seating areas at the MCG and Etihad Stadium are subject to change and in order to minimise the number of vacant seats in the stadium, the Western Bulldogs reserves the right to move a member left or right within the same row without contacting members. Any reserved seat packages not sold prior to a Home game will be released back to the ticketing agent and made available for the general public to purchase as a single ticket event.
13.EJ WHITTEN SOCIAL CLUB EJ Whitten Social Club memberships are limited and subject to capacity. Should current EJ Whitten Social Club members not renew prior to 5pm, Friday 8 December, 2017, a first in best dressed policy will apply until capacity is met.
14.TOYOTA AFL FINALS SERIES (WEEKS 1 TO 3) Western Bulldogs members with game day entitlements are given priority access (over nonmembers) to purchase a ticket to Toyota AFL Finals Series matches. Toyota AFL Finals Series matches are administered by the AFL with the core advantage to Western Bulldogs members being a priority access period for the opportunity to purchase a ticket to the game (subject to participation) before the general public. The priority access period is also extended to members of the other competing Club. Neither the Club nor its members have the same rights as they receive for Home and Away Games and members who hold a reserved seat package will be unable to retain their annual reserved seat. To be eligible for finals tickets you must join as a member prior to 5pm, Monday July 23, 2018.
15.TOYOTA AFL GRAND FINAL Should the Western Bulldogs qualify to participate in the 2018 Toyota AFL Grand Final, the Western Bulldogs Football Club will communicate information relating to the Grand Final to members once arrangements are finalised should we be participating in finals. This will include information regarding accessing a Grand Final ticket. This information will be communicated via email and posted on www.westernbulldogs.com.au. It is the responsibility of the member to ensure that their contact information is correct and that they have familiarised themselves with this information. Those members with Priority/Guaranteed Access through having the EJ Whitten Social Club as part of their membership will be required to follow the appropriate procedures as communicated by the Club in order to secure their ticket. Members who do not follow the procedure as outlined by the Club will forfeit their right to access a ticket.
16.AFL MEMBERSHIP All AFL Full and Silver Members can upgrade to EJ Whitten Social Club to gain access into the Social Club facilities at Etihad Stadium during the 2018 Toyota AFL Premiership Season. Should the Western Bulldogs participate in the 2018 Toyota AFL Grand Final, AFL Full Members will be required to purchase tickets through the AFL Reserve allocation and will not have access to purchase Toyota AFL Grand Final ticketing via the EJ Whitten Social Club allocation. Conversely, AFL Silver Members who upgrade to an EJ Whitten Social Club membership will have access to purchase Toyota AFL Grand Final ticketing via the EJ Whitten Social Club allocation as they do not have access to purchase tickets through the AFL Reserve allocation.
17.​CANCELLATION POLICY Exchanges or refunds are not available on memberships or additional products purchased. If a Western Bulldogs member wishes to cancel their membership product, a written request must be submitted to Membership Services via email to membership@westernbulldogs.com.au or post to PO Box 4112 DC, West Footscray VIC 3012. If the fulfilment items have been sent prior to the request for cancellation, the membership product will not be cancelled or refunded. The Western Bulldogs reserves the right to cancel a membership without refund to any member that breaches the terms and conditions of membership. Any membership cancelled by the Western Bulldogs will result in consecutive years of membership being ceased.
18.VOTING RIGHTS Only ordinary, life or full (Social Club) members whose name appears on the Official Register of Members as of June 1 each year and who are over the age of 18 shall be eligible to vote at the Annual General Meeting (AGM). The Clubs AGM is usually held in late December.
19.MEMBERS PRIVACY All personal information you provide will be used by the Western Bulldogs Football Club, AFL and on behalf of selected third parties in accordance with our Privacy Policy, this may include for promotional and direct marketing purposes and other disclosures as specified in our Privacy Policy found at http://www.westernbulldogs.com.au/privacy. By providing your personal information, you agree to such use. Your personal information will be kept securely and confidentially. Although you may choose not to provide us with certain information, please be aware that this choice will affect the type of and quality of service we can provide to you.

COMMITTED BULLDOG

The Upfront Payment Plan will be debited at the time of renewal or if automatically rolling over will be debited in October 28, 2017 via a nominated VISA or MasterCard. The Monthly Payment Plan will be debited on the 28th of each month, concluding on July 28, 2018 via a nominated VISA or MasterCard.

 

1. By becoming a member on the payment plan, you authorise the Western Bulldogs to arrange a transfer of funds from your nominated credit or debit card in the amount applicable to your membership type and at intervals as advise in point 3.

2. Members will be given at least 14 days’ notice in writing of any changes in the new amount of their next season’s membership. If you do not wish for your membership to roll over into the following season, you will be required to opt out in writing.

3. For members opting into the Upfront Payment Plan option, full payment will be debited in October, 2017 or upon receipt of application if received after this date. For members opting into the Monthly Payment Plan option, payments are debited on the 28th of each following months until July 28, 2018.

4. The first instalment will be withdrawn on the 28th of the month, with further payments on the 28th of each following month. If any payment fails to transfer between institutions on the 28th of the month further attempts will be made to attempt to clear the fund transfer. Members applying for the Monthly Payment Plan option after the first scheduled payment will have the total number of lapsed payments deducted upon receipt of application and then subsequent payments debited at each specified date.

5. If your debit is returned or dishonoured by your financial institution, a letter will be sent requesting immediate payment. Any fees levied to you by your financial institution will be payable by you.

6. In the event two consecutive monthly payments are missed a dishonour fee of $20 will be charged plus arrears. In the event three consecutive payments are missed a dishonour fee of $50 will be charged plus arrears and your membership will be suspended, thus prohibiting the use of your membership card and entitlements. In the event four or more consecutive payments are missed your membership will be cancelled and you will no longer be a member of the Western Bulldogs. Your consecutive years of members will be ceased and you will be required to start your consecutive years of membership from year one. To reactivate your membership a fee of 20% of the annual value of your membership must be paid plus any arrears. You will be unable to renew your membership and Bulldog For Life status for the following year if there is any outstanding balances from the previous season.

7. The Western Bulldogs may suspend or cancel your membership if on two consecutive occasions your financial institution does not honour the payment drawing.

8. It is your responsibility to ensure that: (a) the account details you have provided are correct, including notification should the expiry date change; (b) you have sufficient clear funds available in the nominated account on the scheduled drawing date.

9. If your membership is suspended or cancelled you will not be able to gain access to games (including Toyota AFL Finals Series matches) at Etihad Stadium or at the MCG.

10. If you believe that a withdrawal has been initiated incorrectly, please contact Membership Services on 1300 46 36 47. You will receive a full refund of the withdrawal amount if we cannot substantiate the reason for the drawing.

11. All Western Bulldog memberships completed online and over the phone will be setup as a subscription. At the completion of the season the membership will automatically renew for the following year, on a date pre-set by the club. Members will be notified in advance as to when the membership is to renew, giving the member an opportunity to change or cancel their membership for the following year.

12. If you wish to discontinue using the monthly payment plan and would prefer to pay upfront, you must pay the remaining balance on your membership and advise our membership services team of your Committed Bulldog payment plan change.

13. Members will not be provided with reminders or invoices for their payment plan instalments

CODE OF CONDUCT

1. As a member of the Western Bulldogs Football Club, I will conduct myself in way which contributes to Western Bulldogs events being family-friendly enjoyable experiences for all who attend - this means refraining from engaging in disruptive and/or violent behaviour, foul or abusive language or obscene gestures.

2. I will not engage in nor endorse any form of vilification on the basis of race, gender, religion, ethnicity, age or sexuality.

3. While at Western Bulldogs games and events, I will not engage in conduct that could bring the Club or the game of Australian rules football into disrepute.

4. In any forum, including in the media, where I am acting as a Western Bulldogs Member or am identifiable as a Bulldogs Member, I will not engage in conduct that could bring the Club or Australian rules football into disrepute.

5. As a Western Bulldogs member, I have the right to hold and express robust views about our Club, our Board, Club Management and employees; and our players and team, but I will not display behaviour and language that is abusive or malicious.

6. Should I breach any of the above conditions of membership, I understand the Club has the right to act in the following ways:
- Provide compulsory education sessions to correct any behaviours that are in conflict of the Code of Conduct
- Temporarily suspend membership until conflicting behaviours are resolved
- Revoke membership rights and privileges permanently should the Club deem the offence necessary of such action

 

Peter Gordon
President 
Western Bulldogs

At Etihad Stadium, patrons can report poor behaviour of other patrons by sending an SMS to 0427 767 768 and stadium staff will respond.