HOW DO I ATTEND A GAME IF I HAVENT RECIEVED MY MEMBERSHIP CARD?
All eligible access members that do not receive their membership card before a game that they are wanting to attend have several options. If you have purchased a membership in the week leading into a game you should be sent an electronic copy of your membership card (e-card) through to your email, this can be printed off and used to scan in. If you have not recieved your e-card contact the club and we can either re-send the e-card or send you a ticket for the game you are wanting to attend. If you sign up on the night of a home game at Etihad stadium, you can collect a ticket from our membership Club Hub at Gate 5.
HOW DO I PURCHASE MULTIPLE MEMBERSHIPS?
If you are looking to purchase multiple reserved seat memberships you will have to do so through through seperate accounts. As each member requires there own barcode and member number for Grand Final registration this process is necessary. In order to get seats allocated together simply send an email to the membership team and we will ensure the accounts are linked together prior to allocation.
WHEN WILL MY MEMBERSHIP PACK ARRIVE?
All members will be sent a dispatch confirmation email when your membership pack has been dispatched, this will allow you to track the process of your membership. Standard delivery times are between 4-6 weeks. If you have any concerns regarding the arrival time of your pack contact firstname.lastname@example.org
SOCIAL CLUB CAPACITY?
The EJ Whitten Social Club is at capacity for 2017. Members who are currently on the waiting list will not gain access for the 2017 season. The Social Club will operate on a one-in-one-out policy moving forward and as such we cannot provide a timeline as to when those on the waitlist will gain access.
WHEN WILL CHARLES SUTTON PREMIERSHIP CIRCLE BECOME AVAILABLE?
If any allocation in the Charles Sutton Premiership Circle becomes available all current Social Club members will be notified and given priority access to purchase. There is not a waitlist for this product.